As part of LAX’s ongoing initiative to support tech innovation, the Infax integration with Tooshlights includes more than 20 smart restroom stalls, which will work similarly to parking garage lights, notifying travelers when a stall is ready to be used. Feedback data from every customer usage will be tracked and stored by Infax. Infax is solving the overcrowded and inefficient airport bathroom - reported as one of the top ten most important items to all LAX guests in 2017, according to an Airport Council International (ACI) Airport Service Quality (ASQ) Survey.
Believe It or Not, Airport Bathrooms Are Getting Better (and Cleaner)
By CJ Sutherland
Thursday, February 21, 2019
From the New York Times:
As airlines continue to shrink the size of their in-flight bathrooms, to make room for more seats in economy, making them all but unusable for tall and overweight passengers, more fliers may increasingly be seeking comfort in places they once avoided at all costs: airport restrooms.
Those dingy, unappealing spaces — often with broken door latches, paper towel dispensers that have long ago run out of towels, and floors that look they like they are in dire need of cleaning — have often been the option of last resort for many frequent travelers.
But, now, increasing numbers of airports seem to have recognized that clean bathrooms are an important aspect of travel and have begun to take steps to improve both the conditions and the monitoring of their facilities.
USA TODAY - Best new airport amenities of 2018: Smart bathrooms...
By CJ Sutherland
Wednesday, February 13, 2019
From USA Today:
In our roundup of the best new airport amenities of 2017, we celebrated perks such the 24-hour "microcinema" at Portland International Airport, Pittsburgh International Airport's introduction of "MyPITpass," which allows the nonflying public to visit the secure side of the airport, and the opening of ROAM Fitness, an in-airport gym at Baltimore Washington International Airport.
The 2018 honor roll is once again full of fresh new amenities and creative bonus activities introduced by airports, airlines and in-terminal vendors working hard to make airport dwell time less stressful, more enjoyable and, at times, surprising.
Los Angeles International Airport has red and green overhead lights to signal whether a bathroom stall is occupied.
Smart Restrooms Launch at LAX
By Infax
Tuesday, February 05, 2019
From Airport Improvement:
As part of its most recent growth in data collection and high-tech signage for airports nationwide, Infax, the data-driven provider of innovative IT solutions for airports and other public venues, announced today that it launched its data control and analytics system in a pilot program at Los Angeles International Airport (LAX). In a partnership with Tooshlights, a patented smart restroom traffic management system (RTMS), Infax technology is now operating in American Airlines’ Terminal 4 restrooms, one of the airport’s busiest terminals. LAX is the first airport in the world to implement a combined Tooshlights RTMS and Infax SmartRestroom system aimed at improving the guest experience. This is part of a pilot program with plans to expand to other restrooms and terminals.
Airport pilots smart restrooms
By Infax
Tuesday, February 05, 2019
From SmartCitiesWorld:
LAX is also partnering with Infax, a data-driven provider of IT solutions for airports and other public venues, which works in conjunction with Tooshlights where it provides Infax with real-time venue-specific data that allows airport officials to track the occupancy usage of restroom stalls.
“We’re incredibly excited to try out this new technology, which should help improve our guest experience and allow us to better monitor and service our restrooms,” said Barbara Yamamoto, chief experience officer at Los Angeles World Airports (LAWA) which owns LAX.
“The desire for clean and available restrooms is consistently in the top ranks of what guests want at an airport, and this will help us provide a higher level of service to the traveling public and allow us to better meet our strategic goal of delivering facilities and guest experiences that are exceptional.”
