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Help CourtSight make sweet music at TGSJC
Posted by Cecily Waters on February 24, 2012 - 2:42 PM |
The CourtSight team is excited to travel to “Music City” a.k.a. Nashville, TN for the Tennessee General Sessions Judges Conference. The conference will take place at the Sheraton Downtown Nashville Monday, February 27th through Friday, February 29th.
We at Infax are excited to be a part of this conference and are thrilled to share our solutions. Make sure to stop by our booth to experience interactive displays and learn about all of the exciting features CourtSight Suite has to offer. Also, we will be giving away a Kindle Touch so make sure to stop by for your chance to win.
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Arizona's largest courthouse opens with extensive CourtSight system
Posted by Maddie Alexander on February 21, 2012 - 9:41 AM |
Maricopa County will open the largest courthouse in the state of Arizona tomorrow, featuring a plethora of CourtSight Suite options.
Patrons of the new Maricopa County Court Tower will utilize DocketCall, JuryCall, Information Kiosks and Composer & Engage for their wayfinding needs.
Fifty-seven monitors and eight touchscreen kiosks are dedicated to DocketCall and wayfinding. Arriving court patrons can use the touchscreens to find offices or court cases in the building, and receive turn-by-turn directions in English or Spanish to their destination.
Eighteen JuryCall check-in kiosks let jurors quickly and efficiently check in on arrival for jury duty, and 44 JuryCall displays let jurors track their status while waiting in the jury assembly area. The jury check-in kioks and JuryCall displays begin operation next Tuesday, February 28th.
Please view our press release for more detail on the Infax CourtSight Suite and Maricopa Court tower project.
Here are a few pictures of the installation:
And here's a timelapse video showing construction from May 2009 to May 2011:
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NACM Midyear attendee wins big with CourtSight...
Posted by Cecily Waters on February 10, 2012 - 3:59 PM |
The CourtSight team just returned from chilly Minneapolis after exhibiting at the National Association for Court Management’s Midyear Conference. We were very excited to once again be part of such an influential organization, in which we share the same goal of trying to improve the way courts function.
Thank you to everyone who took the opportunity to stop by our booth. We would also like to offer special congratulations to Karen Bierman, Court Administrator of Lyon County, MN. She is the winner of our 32” LCD TV giveaway. We hope you enjoy it.
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After the install: A quote from Skagit County, WA
Posted by Maddie Alexander on February 8, 2012 - 4:52 PM |
Our visit to Skagit County Washington to unveil their new DocketCall system left us wondering when it actually was going to rain in the state of Washington. Unusual sunny and warm February weather pursued Infax the duration of the trip and not one Washingtoningion (?) seemed to mind. Maybe their smiles were because of the weather — or maybe they were because the monitors were up, running, and man... they looked good.
We will never be absolutely positive which one brought about their contentment, but thanks to these warm words from Pam Springer, Administrator for District Courts in Skagit County, we're going to lean towards CourtSight being the culprit.
We find the display provides quick and easy access to the court users to see where their case is being held. Our display shows all court schedules in Skagit County, which include the District and Municipal Courts as well as Superior Court.This program is easy for the court clerk to make changes in the schedule, we can also add messages to help individuals with special set cases, display court hours, etc.
So far the overall response has been excellent. Our building security love it, since the screens are located outside prior to individuals coming through the screening process. We believe this will alleviate congestion in our lobby as well as making sure individuals are redirected to the right building, prior to entering the lobby.
The streets of Skagit are probably back to being wet. The trees, still as green. But from here on out, no court visitor will be the same. Thanks Pam for providing us with this feedback.
For all of our new Washington friends, the top 10 of a 105-item list: You know you're from Washington if:
1. You know how to pronounce Sequim, Puyallup, Enumclaw and Issaquah. (We sure did try!)
2. You consider swimming an indoor sport.
3. You keep snow chains in your trunk but they've never been used.
4. You see a person carrying an umbrella and know they must be a tourist.
5. Eating seafood isn't anything special.
6. Your lawn is mostly moss and you don't really care.
7. Your daily commute to work involves riding a ferry.
8. You know the difference between "showers followed by rain" and "rain followed by showers".
9. The sight of Mt. Rainier is still awe inspiring. (Stunning!)
10. You're extremely picky about your coffee.
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Detroit Metropolitan Airport is seventh Michigan airport to adopt WinFIDS
Posted by Infax on February 6, 2012 - 6:25 PM |
In the fourth quarter of 2011, Infax installed a new WinFIDS system at Detroit Metropolitan Airport’s North Terminal.
Gone are the days of an airline employee manually updating the calendar of scheduled flights, as the new WinFIDS server reads real-time data feeds from four DTW airlines and uses an Airline Situation Display to Industry (ASDI) feed for flights from other airlines.
The new system includes direct data feeds from United Airlines, AirTran, Southwest Airlines and American Airlines. WinFIDS drives LCD screens at each gate and baggage carousel, as well as baggage summary screens and banks of flight information displays throughout the terminal.
The new system adds some great features for passengers, including destination weather at the gate and a weather map on the FIDS display banks. WinFIDS adds new visual public address displays that complement the audible paging system throughout the terminal.
Detroit Metropolitan International Airport is the seventh Michigan airport to adopt WinFIDS, joining Capital Region International Airport in Lansing, Bishop International Airport in Flint, Gerald R. Ford International in Grand Rapids, Kalamazoo/Battle Creek International, MBS International in Saginaw, and Cherry Capital Airport in Traverse City.
It’s a great day at Infax when we can see a client benefit by eliminating a mountain of dreary manual input. In Detroit, the new system adds great features and visually stimulating page designs to the DTW environment.
For more on our Detroit Metropolitan Airport installation, check out our press release.
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Proud new owners: Skagit County, Washington
Posted by Maddie Alexander on February 4, 2012 - 12:52 AM |
Skagit County, Washington became the proud new owner of a two monitor CourtSight Suite system this Wednesday (2/1/12). The initial install will guide the patrons of the District, Municipal and Superior courts. Infax thanks Skagit County for their business and looks forward to working with them in the future. Congrats Skagit!
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Another Airport Chooses Infax!
Posted by Stan Walts on February 1, 2012 - 4:47 PM |
Infax would like to welcome Liberia International Airport (LIR) in Costa Rica to its every growing family. Infax developed and installed a new flight information display system in the airport. The installation includes 17 Samsung LCD monitors which will help guide passengers to their destination with ease. Welcome to the family LIR!
Picture used from LIR's facebook page.
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Adapting to change: Public notices moving from print to digital
Posted by Maddie Alexander on January 27, 2012 - 6:53 PM |
Happy Public Notice week, everyone! January 22-28, 2012 is Public Notice week, a new measure backed by the newspaper industry to discourage folks like us from helping local governments share public legal notices through their websites and electronic displays in courthouses and other public facilities.
Newspapers have traditionally derived a significant income from selling advertising space to local governments and from people subscribing partly to keep up with legal notices, so they’re naturally concerned that some of that business is moving to the web and possibly out of their pages.
Over the last few years, some states have started to either add or replace newspaperlegal notices with posts on their official websites. House Bill 3601, signed into law in 2009 in Texas, allowed county clerks to stop posting paper notices in the courthouse if they made them available through a kiosk, “electronic bulletin board, or other similar device,” or through the county’s public website.
We’ve done a few legal notice installations with our CourtBoard product, and it can be a vast improvement on traditional paper legal notice displays in the courthouse. Before CourtSight, we've visited courthouses where legal notices were posted in a glass case, and only the first page was visible to courthouse visitors. With the electronic system, it’s easy for citizens to look through the entire posting, or all the current postings, from the comfort of their own home. In the courthouse, touch-screen kiosks can let patrons search for particular notices or browse through all the current notices. Not having to print out and post these notices saves significantly on labor and material cost and leaves the paper business up to the newspapers.
It looks like electronic display for public notices is catching on, as public notice bills have been introduced in Arizona, Florida, Ohio, Utah, Illinois, North Carolina, Tennessee, Pennsylvania and Oregon during the last two years, all with similar goals to the Texas law.
We’re not against the paper publication rules, but we’ve found that the addition of electronic public notice boards simplifies and improves the posting process within the courthouse and makes it possible to easily follow legal notices from outside a jurisdiction, where access to local newspapers may be difficult. As always, check your state code to ensure your posting policy is in line with local laws.
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The verdict is in, and texting is out...
Posted by Cecily Waters on January 19, 2012 - 4:31 PM |
National Center for State Courts | New posters in Washington Courts encourage jurors to "focus on the courtroom"
Social media in courts no longer just refers to the integration of new technological trends into the justice system. More and more jurors are beginning to use smartphones and social media platforms to post about the juror process, which has become a major concern for most courts.
With the prevalence of smartphones, information sharing is now at our fingertips. However, this is not conducive to the impartial nature of jury trials. As is stated in the Constitution, everyone is due a fair trial; meaning jurors must be unbiased, not form premature opinions and base their decisions only on information presented in the courtroom.
Some Washington courts have decided to gently remind jurors of these responsibilities. The Washington Pattern Jury Instructions Committee has designed a poster that reminds jurors to not talk about the case, divulge information electronically or view outside information about the case. Let's hope these posters will serve as a notice to remember the critical position that jurors play in the justice system.
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Solution #4: Composer & Engage
Posted by Maddie Alexander on January 13, 2012 - 4:23 PM |
Introducing a new product to the CourtSight Suite line: Composer & Engage
We all like DocketCall, JuryCall is great and CourtBoard is effective and easy.
But what about all of the other information you want to display? Composer & Engage allows things like maps, directories, holiday employee schedules, special events, cafeteria menus, ADA assistance way finding, Judges video messages and even the weather to show on LCD displays throughout the courts facilities.
Although they function together as a team, Composer and Engage allow different actions to take place. Composer allows you to build pages; while Engage lets you create playlists of images, videos and pre-built pages to display them on a schedule of specific monitors.
Composer allows you to build pages by easily-dragging and dropping images, uploading documents and saving completed screens. Welcome guests to your court with your seal (see image). If a special event is taking place in your facilities, welcome your guests with their logo or images of past events.
Engage lets you create playlists and display saved screens on a schedule. (Think of the Engage playlist just like you would a music playlist.) Playlists can be composed of images, templates, videos and pages.
Specific rules can be set to show your Composer pages on precise dates, during normal work hours and until a certain date. Engage does the rest of the work for you. After normal work hours, you can schedule your displays show a different set of rules if you wish. Maybe you want images of paintings to display, or a message to notify employees of an important change in their schedules. No checking up on this system needed, it will automatically change when you have told it to.
What if you have no design skills? It’s okay- most of us don’t. Just let the associate you are speaking with know what you are interested in displaying and we will have our design team send out templates. The interface with Composer & Engage is simple to use, but Infax also provides support if needed.
How will your court utilize Composer & Engage?




